How do you build a team that does what others can't - or won't?

 

It's a VUCA world out there...

It’s the latest acronym to cross over from the military world into business: VUCA, which stands for volatility, uncertainty, complexity and ambiguity, and it describes very accurately the nature of the environment in which any businesses has to learn to operate today if it's to survive.

 

Some teams just seem to handle it better than others...

Their plans allow for the fact that they don’t, and will never, have all the information - while others form yet another committee or commission yet another study to produce yet more analysis.

Their people adapt and improvise at every level to overcome problems quickly and creatively - while others stop and wait to be told what to do if the situation changes.

Their people take steps to produce meaningful results even when the situation changes - while others take time to produce meaningless reports about why they couldn't achieve anything.

 

So how do you prepare your team to operate in a VUCA world?

Well, you could close your eyes and wait for it to return to stable, certain, simple and clear - but that may take a while

Alternatively, you could look at who’s already doing it well and learn from them.

 

That's where I come in…

Special Forces teams have been operating in volatile, uncertain, complex and ambiguous environments for hundreds of years - to the point where they're now rather good at it. 

 
 

While the environments themselves may differ, the planning processes and management tools we adapted over the years and continue to use every day are just as suited to the front lines in a competitive and constantly evolving market as they are to the front lines in a conflict against a determined and adaptive enemy.  We also learnt a thing or two about developing leaders along the way too...